Terms & Conditions

Subscription: The subscription plan to our monthly subscription consists of an initial charge followed by recurring periodic charges as agreed to by you. By entering into this Agreement, you acknowledge that your subscription has an initial and recurring payment feature and that you accept responsibility for all recurring charges prior to cancellation.

We will submit periodic charges without further authorization from you, until you opt out of auto-renewal on your account page by emailing 43southco@gmail.com. The month that you order in is the first month that you will receive. For example, if you subscribe any time between January 1-31, your recurring subscription will begin with January.

Cancellation request via email will take effect only if submitted prior to the 15th of the month that your existing subscription plan is due to renew. (e.g. you must cancel by February if you want to cancel your March charge/box). Cancelling a subscription will not cancel and refund the delivery orders that have been paid for, it only stops future renewal charges. If you choose to subscribe to the Monthly Plan between the 15th to the end of the month, you automatically agree to following month's charge.  Cancellation requests via email will take effect only if submitted prior to the 15th of the month that your existing subscription plan is due to expire.

Billing, Shipping and Payment Policies: We ship within an estimated 3-5 business days after payment is received, which is subject to at any time, without notice and liability. This will occur the 5th or the next business day.  Please note that sometimes there may be shipping delays and/or product back-orders due to a stall involving the vendor/brand fulfillment process.  Payments shall be processed through our site and shall be in the form you select when you either submit an order form or your register a paid Service. We reserves the right to withhold payment or charge back to your account any amounts otherwise due to us under this Agreement, or amounts due to any breach of this Agreement by you, pending reasonable investigation of such breach. To ensure proper payment, you are solely responsible for providing and maintaining accurate contact and payment information associated with your account, which includes without limitation applicable tax information. You agree to pay all applicable taxes or charges imposed by any government entity in connection with your participation in the Service. If you dispute any payment made hereunder, you must notify us in writing within thirty (30) days of such payment. Failure to so notify 43 South Collection shall result in the waiver by you of any claim relating to such disputed payment. Payment shall be calculated solely based on records maintained by 43 South Collection. No other measurements or statistics of any kind shall be accepted by 43 South Collection or have any effect under this Agreement. We may withhold any taxes or other amounts from payments due to you as required by law.

Our goal is to make sure you have the best experience with our services!  We know you're special, and we know you trust us with your personal information when you visit or join our community.

If you have any questions or concerns about this Privacy Policy or our privacy practices, please email us at 43southco@gmail.com.

Information Collected or Received: We collect information from you on this Site to provide a meaningful, safe, efficient, and customized experience. We use this information to:

    make it easier for you to use this Site,

    communicate with you about your orders, billing and payment,

    verify your identity when you make a purchase on our Site,

    provide targeted online marketing for the Site,

    create content on this Site that's more relevant to you, and alert you to new products, services and special offers.

When You Join 43 South Collection. When You Order from Us. If you subscribe to the 43 South Collection, you must provide your: name, shipping address, billing address, and credit card information. We use this information, along with your email, for billing purposes, to fulfill your orders, and to communicate with you about your orders.

We collect your credit card information through our Site. The credit card information is encrypted, and transmitted for storage to a high security vault according to strict industry standards. Once the data reaches the vault it is "tokenized". No credit card information is retained in 43 South Collection’s own systems. Instead we retain a token associated with your account that has no intrinsic value. Your credit card information is not exposed anywhere in our own systems. Please do not send your credit card information to our team directly, for example by emailing this information to a representative. Please use our secure, online system to enter your credit card information.